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About SMB

Empowering Success, Navigating Tomorrow

We believe in taking the time to understand our clients' goals, challenges, and opportunities to work collaboratively to develop lasting solutions that deliver real value. We remain committed to staying at the forefront of industry trends and technological advancements. We are excited about the future and look forward to helping our clients navigate the complexities of the digital age with ease.

Our Mission

Our mission is to empower individuals and organizations to achieve their strategic objectives through expert guidance and cutting-edge technology solutions.

Our Vision

Our vision is to stay at the forefront of industry trends and technologies to collaboratively support, inspire, and help clients seamlessly navigate the complexities of the digital age.

Values

1

Integrity

We uphold honesty, transparency, and ethical practices in every interaction, ensuring trust and accountability in all our solutions and partnerships.

2

Compassion

We prioritize understanding our clients’ unique challenges and goals, fostering relationships built on empathy and genuine care for their growth and success.

3

Excellence

We strive for superior quality in every service, delivering solutions that exceed expectations and create lasting impact.

4

Innovation

We embrace advancing technologies and forward-thinking strategies to empower clients in navigating the complexities of the digital age with confidence and agility.

Meet the Team

SMB Refined Technologies, LLC is family-owned and operated. We are committed to delivering excellence, upholding integrity, and fostering innovation through automation, education, and pioneering software and web solutions for our clients.
Co-Founder | Chief Engineering & Development Officer
Logan B.M.

Co-Founder | Chief Engineering & Development Officer

Logan is a software engineer and co-owner of SMB Refined Technologies, LLC, where he helps small and medium-sized businesses turn technology into a practical, measurable advantage. His work centers on building reliable, user-friendly digital solutions that reduce friction, improve efficiency, and support long-term growth. With expertise in full-stack web development, application design, and database-driven systems, Logan partners closely with clients to understand their workflows, challenges, and goals—then translates those needs into tools that actually get used. From modern web applications to workflow optimization and system improvements, his approach prioritizes clarity, performance, and scalability. Logan’s background in IT support, logistics, and customer-facing operations informs a hands-on, results-focused mindset: technology should solve problems, not create them. At SMB Refined Technologies, he is committed to delivering solutions that are thoughtfully engineered, easy to maintain, and aligned with each client’s business reality—so organizations can focus on what they do best while their technology works seamlessly in the background.
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Co-Founder | Chief Executive & Innovation Officer
Sylvia S., RHIA, CCS

Co-Founder | Chief Executive & Innovation Officer

Sylvia Sanders, RHIA, CCS is a healthcare operations, technology, and innovation leader with more than nine years of experience helping organizations improve performance through technology enablement, analytics, process optimization, workforce development, and organizational transformation. As Co-Founder and Chief Executive & Innovation Officer of SMB Refined Technologies, Sylvia helps individuals and organizations turn complex business and technology challenges into practical, sustainable solutions. Throughout Sylvia's career, Sylvia has led cross-functional initiatives spanning healthcare operations, health information management, regulatory compliance, data and analytics, workforce development, EHR optimization, digital learning, and technology implementation. Sylvia's experience includes developing governance frameworks, redesigning workflows, implementing automation solutions, creating performance reporting and analytics, leading large-scale training initiatives, and supporting the adoption of new technologies and business processes. Sylvia brings a collaborative, solutions-focused approach to connecting people, processes, technology, and data. With experience bridging operational and technical environments, Sylvia specializes in translating complex needs into clear strategies, scalable solutions, and measurable improvements that help organizations work smarter, strengthen capabilities, and achieve sustainable results.
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